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Fire & Water - Cleanup & Restoration

Archived Commercial Blog Posts

Extreme Response Team

6/26/2018 (Permalink)

Commercial Extreme Response Team Keys Gate Charter High School

Our SERVPRO of South Eugene/Florence, Extreme Response Team was called in to perform emergency services in Homestead, Florida due to storm water entering the structure through a damaged roof, which occurred from a recent storm.  The affected area of the commercial building was in the range of 72,000 square feet. Our SERVPRO of South Eugene/Florence, Extreme Response Team, was able to mitigate all damages and meet the schools prearranged time schedule to minimize displacement of students/faculty.

Our SERVPRO of South Eugene/Florence, Extreme Response Team is ready to help anywhere in the United States at any given moment.  Our team helps with any type of commercial, storm, fire, or water loss.  Our trailers are loaded and ready to head out to help your business resume normal operating procedures ASAP.

Document Recovery

4/9/2018 (Permalink)

At SERVPRO of S. Eugene/Florence, we have the ability to save or recover your most important documents after a loss.  Whether it be a fire loss, water loss or flooding, or smoke damage, we have the capabilities to clean and dry those documents to have your commercial or residential property back to its original state as soon as possible.

SERVPRO of S. Eugene/Florence will start by taking inventory of your documents at your home or office before we package them to transport for drying.

Once the documents arrive at our facility, they will go through a decontamination process to remove any bacteria left behind, depending on what type of loss has occurred. 

We will then go through each box, page by page, to wipe down and remove dirt, soot, or other contaminants.  We have 3 levels of cleaning based on the type of soiling, and how heavy it is.

Many times documents that have been affected will hold residual smells of contaminants, or mildew, and should be deodorized before being returned to your client. 

With the new age of technology,  digitizing records and documents has become a standard practice in most industries. This eliminates the need to have massive file storage rooms and allows us to access records at the click of a button. If your file room was damaged by water, or smoke, and needed to be cleaned, dried, or decontaminated, digitizing might be a good choice to eliminate the need to have 100’s or even 1000’s of documents and records in storage.

During the aftermath of your loss,  often times facilities will find that they have documents they no longer need and would simply like to have them disposed of properly.  SERVPRO of S. Eugene/Florence is able to help with this process as well.

Your Lane County, OR Disaster Recovery Team

3/9/2018 (Permalink)

Did you know that your local SERVPRO of S. Eugene/Florence franchise has a Disaster Recovery Team that will respond to large commercial jobs?  Our Disaster Recover Team travels all over the United States helping with large losses of all kinds. 

When you call SERVPRO of S. Eugene/Florence, we will determine what type of help and in what capacity we can best help you get your commercial property back to its original state, and a lot of the time, that means sending out our large loss team. 

Our Disaster Recovery Team can handle commercial sized jobs stemming from fire, smoke, water, mold, biohazard and vandalism, having all of our equipment and resources ready to go in a moments notice. 

If you are looking for a team that can handle commercial sized losses, no matter how big or small, call SERVPRO of S. Eugene/Florence at 541-345-0115.

Commercial Water Damage - Bonanza Oregon School District

2/8/2018 (Permalink)

Our DISASTER RECOVERY TEAM was called in to the Bonanza, Oregon School District after a major rain storm hit their area. 

On this loss, there were 10 classrooms and the gymnasium affected. 

We had our DISASTER RECOVERY TEAM on the road and headed that way within an hour, and were there until this job was completed.  We were able to extract and dry all areas that were affected, unless major damage was done.  We needed to remove the entire gym floor due to the amount of water damage.

Once the entire facility had been dried out, or repairs had been started, we were able to clean the areas affected and get the school ready to reopen.

Even though our franchises are located in Douglas and Lane Counties, we have a DISASTER RECOVERY TEAM that can and will travel all over the United States.  We are always loaded and ready to go.

Commercial Fire Preparedness

9/5/2017 (Permalink)

Commercial business owners everywhere know they must keep their fire protection systems up to code, but what happens when they don't?

A fire can break out at any time.  Faulty equipment or a careless employee, you must be prepared.  Maintaining your fire suppression system, as well as planning ahead, can save your business from extended closure following a fire.

There are many cases every year in which a lack of properly installed fire safety equipment leads to extensive damage from fires.  If your business isn't up-to-code on all of your sprinklers, suppression systems and alarms, your business could face disastrous consequences.

You also need to address the issue that businesses don't always prepare for - employee fire safety training.  An employee who has been trained can avoid the fire hazard, and possibly even fight the fire, using an extinguisher the right way. 

Next, you must prepare for the aftermath.  By having a FREE Emergency Ready Profile conducted by your local SERVPRO of South Eugene/Florence team, you are way ahead of the game.  This profile will expedite the cleanup and restoration services provided by SERVPRO of South Eugene/Florence.  Contact our local office at 541-345-0115 to schedule yours today.

Commercial Water Damage

8/28/2017 (Permalink)

When your employees, along with their families, and the community you do business in depends on your company, the thought of commercial water damage caused by extreme weather is very frightening.  With a little planning, we can help keep your business operating after catastrophic water damage.

The free SERVPRO of S. Eugene/Florence Emergency Ready Profile (ERP) will help you in keeping your business downtime to a minimum.  It will include information on key water shut off points, as well as information on your building and the key contacts.  It also has the information on the best routes to enter your business to begin work.  These steps, as well as may others, will help expedite the response time to your emergency.

By planning ahead, you are taking that step to minimize downtime of your business.  Your employees, along with their families, and the community will all thank you!

Remember, failing to plan is planning to fail!

Carbon Monoxide

8/10/2017 (Permalink)

You can’t see or smell carbon monoxide, but at high levels, it can kill a person in minutes. Often called the silent killer, carbon monoxide, or CO, is an invisible, odorless, colorless gas, created when fuels, like gasoline, wood, coal, natural gas and propane burn incompletely.

According to the Center for Disease Control and Prevention (CDC), each year more than 400 Americans die from unintentional CO poisoning. It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning.

All people and animals are at risk for CO poisoning, with some groups— including unborn babies, infants, and people with chronic heart disease, anemia, or respiratory problems— being more susceptible to the effects of carbon monoxide.

An excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters, clothes dryers, or idling cars left running in garages.

Taking some basic, precautionary steps can help eliminate the risk of carbon monoxide poisoning. Protect yourself by reviewing the following tips, provided by the United States Fire Administration.

n Have fuel-burning appliances, like oil and gas furnaces, gas or kerosene heaters, fireplaces, and wood stoves inspected by a trained professional every year.

n Open the damper for proper ventilation before using a fireplace. Never use your oven or stovetop to heat your home or business.

n Make sure all fuel-burning vented equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked.

n If you need to warm a vehicle, remove it from the garage immediately after starting it. Never run a vehicle or other fueled engine or motor indoors, even if garage doors are open. Make sure the exhaust pipe of a running vehicle is not blocked with snow, ice, or other materials.

n Make sure vents for the dryer, furnace, stove, and fireplace are clearof snow and other debris.

n Only use barbecue grills outside, away from all doors, windows, vents, and other building openings. Some grills can produce CO gas. Never use grills inside the home or the garage, even if the doors are open.

n Use portable generators outdoors in well-ventilated areas away from all doors, windows, vents, and other building openings to prevent exhaust fumes from entering the home.


Symptoms of Carbon Monoxide Poisoning:

Dull headache



Nausea or vomiting

Shortness of breath


Blurred vision

Loss of consciousness

Vandalism at a Local School

7/6/2017 (Permalink)

Our SERVPRO of Douglas County, SERVPRO of South Eugene/Florence and SERVPRO of Springfield/East Lane County teams were called in by a local elementary school after juveniles had broken into the school and vandalized the inside, with the majority of the damage happening in the gymnasium.

We were called in on a Saturday evening, and all hands were on deck through the night, and they also worked all day on Sunday to make it look Like it never even happened.  The school was able to open as scheduled on Monday morning and it looked like nothing had even occurred over the weekend. 

We are grateful that SERVPRO of Douglas County, SERVPRO of South Eugene/Florence and SERVPRO of Springfield/East Lane County is the company that schools think of when a disaster strikes. 

Biohazard, Crime Scene and Vandalism

4/27/2017 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO® of Douglas County, SERVPRO of South Eugene/Florence and SERVPRO of Springfield/East Lane County also offer fast, reliable biohazard and crime scene cleanup as well as restoration services to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

Our technicians at SERVPRO® of Douglas County, SERVPRO of South Eugene/Florence and SERVPRO of Springfield/East Lane County are professionally trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA, and both state and local health regulations.

Equipped with the necessary safety equipment and cleaning products, SERVPRO® Franchise Professionals help turn unsafe environments into clean, safe homes and offices.

SERVPRO® of Douglas County, SERVPRO of South Eugene/Florence and SERVPRO of Springfield/East Lane County can help with the following issues:


  • Bloodborne Pathogens

  • Methamphetamine Labs

  • Crime Scene Residues

  • Arson

  • Vandalism

  • Sewage Backups

  • Black Water Intrusions

  • Mold Mitigation and Remediation

State and local regulations vary.

Contact SERVPRO® of Douglas County, SERVPRO of South Eugene/Florence or SERVPRO of Springfield/East Lane County today for 24-hour emergency service.

Our Owners ~ Tim & Nikole Clark

4/20/2017 (Permalink)

SERVPRO® of Douglas County, SERVPRO® of South Eugene/Florence and SERVPRO® of Springfield/East Lane county take pride in being active members of our community.  We love being able to contribute to so many different organizations within our community. 

As employees of Tim & Nikole, we are blessed to have such great people to work for.  When Tim & Nikole were awarded with the Franchise of the Year award, none of us were surprised, but all of us were proud of them, and to be employed by them. 

It doesn't matter if the job is small or a Large Loss that our Extreme Team will head out to, Tim & Nikole are both hands on and ready to help do whatever needs to be done to make it "Like it never even happened."



Heating Your Home Safely

3/3/2017 (Permalink)

The Winter season is here and with it comes shorter days and colder temperatures.  Many people use alternative heat sources like gas fireplaces, portable space heaters and wood burning stoves to keep their homes cozy.  Did you know that heating equipment is a leading cause in home fire deaths?

According to the National Fire Protection Association, heating equipment fires cause an estimated $1 billion in direct property damage annually.

Keep the following safety tips in mind to help reduce your risk of a heating-related fire. 

1.  Keep anything flammable at least three feet away from heating  equipment, like the furnace, fireplace, wood stove, or a portable space heater.

2.  Have a three foot “kid-free zone” around open fires and space heaters.

3. Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.

4. Remember to turn portable heaters off when leaving the room or going to bed.

5. Test smoke alarms monthly.

6.  Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters. 

7.  Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.

If your property does suffer fire damage, contact SERVPRO of Douglas County @ 541-459-3987, SERVPRO of S.Eugene/Florence or SERVPRO of Springfield/East Lane County @ 541-345-0115.

Commercial Disaster Clean up & Restoration

9/9/2016 (Permalink)

Your commercial property’s appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of Douglas County, SERVPRO of S. Eugene/Florence and SERVPRO of Springfield/East Lane County has the training and expertise to help make it “Like it never even happened.”

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military
  • Universities
  • Schools
  • Restaurants
  • Commercial Disaster Recovery Services 

We are available 24 hours a day to get your business back up and running. Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying. We are also your business’s best resource for mold remediation. Learn more about our commercial restoration services by calling SERVPRO of Douglas County, SERVPRO of S. Eugene/Florence and SERVPRO of Springfield/East Lane County @ 541-459-3987 or 541-345-0115.

Commercial Building and Reconstruction Services

9/9/2016 (Permalink)

When your home or business has been damaged by fire, water, or storm damage, the immediate concern should be temporary protective measures such as placing roof tarps to prevent additional damage, and boarding up to secure the building and remove water and debris.

After protecting and securing the structure, professionals at SERVPRO of Douglas County, SERVPRO of S. Eugene/Florence and SERVPRO of Springfield/East Lane County can begin the restoration process. Your home or business may need reconstruction work to get your property back to its pre-loss condition.

The professionals at SERVPRO of Douglas County, SERVPRO of S. Eugene/Florence and SERVPRO of Springfield/East Lane County can simplify the restoration process by handling both the initial damage mitigation and rebuilding the affected areas. Having one qualified company for the entire process can save time and keeps costs low.

SERVPRO of Douglas County, SERVPRO of S. Eugene/Florence and SERVPRO of Springfield/East Lane County can provide this continuity by supervising a full range of restoration services that will bring a building back to full functionality.

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • HVAC Services
  • Linoleum Floor Repair
  • Move Out
  • Painting
  • Plumbing
  • Portable Power
  • Roof Tarp
  • Roofing Services
  • Scalable Resources
  • Temporary Fencing
  • Temporary Warehouse Space
  • Tile Floor Repair
  • Tree Removal

Commercial BioHazard Cleanup

9/9/2016 (Permalink)

At SERVPRO of Douglas County, SERVPRO of S. Eugene/Florence and SERVPRO of Springfield/East Lane County, we understand that any type of exposure to biological and chemical contaminants can pose some serious health threats and consequences. In a commercial setting, any type of sewage backup, blood cleanup or even chemical spill, can place YOU and all of the inhabitants of the area at risk. Upon recognizing the situation, your primary focus should be safety. After the area has been critically assessed, you should be well versed in the do’s and don’ts after a contamination.

What to Do After a Contamination

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening.
  • Treat all bodily fluids as if they are contaminated.
  • Turn off the HVAC system if there is sewage damage.

What Not to Do After a Contamination

Don’t leave wet fabrics in place. Hang furs and leather goods.

  • Don’t leave books, magazines, or other colored items on wet carpet or floors.
  • Don’t use your household vacuum to remove water.
  • Don’t use television or other household appliances.
  • Don’t turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Situations that contain any biohazardous material or spills, should not be handled lightly. At SERVPRO of Douglas County, SERVPRO of S. Eugene/Florence and SERVPRO of Springfield/East Lane County, we care about our local community, as well as all of those that live in the area. If you have any questions, or would like to contact one of our professionals, please call 541-459-3987 or 541-345-0115.

Commercial Drying

9/9/2016 (Permalink)

Pursuit Of Perfection

SERVPRO of Douglas County, SERVPRO of S. Eugene/Florence and SERVPRO of Springfield/East Lane County are always looking for ways to better serve the our communities. In this pursuit, the Institute of Inspection Cleaning and Restoration Certifications (IICRC) have declared our teams have met the standards and requirements for the Commercial Drying Specialist (CDS) title!

Since 1972, The IICRC has certified and developed certifications and standards for inspection, cleaning and restoration. The IICRC also serves as valuable consumer referral source for certified technicians and firms. They provide education and testing in a similar fashion to a university. There are prerequisites that must be met before an individual or a company can gain certification in a particular course or track. The course and description page even resembles a college coursework curriculum! All of this means SERVPRO of Douglas County, SERVPRO of S. Eugene/Florence and SERVPRO of Springfield/East Lane County always work to exceed industry standards.

Having the ability to offer companies commercial drying is a huge benefit for businesses of any size.  SERVPRO of Douglas County, SERVPRO of S. Eugene/Florence and SERVPRO of Springfield/East Lane County can dry buildings in a more efficient and effective manner than ever before. This is especially true in emergency situations where businesses need their doors open quickly.

Whether it is a hotel or a condo complex, SERVPRO of Douglas County, SERVPRO of S. Eugene/Florence and SERVPRO of Springfield/East Lane County can respond quickly to reduce downtime. Keep our number in your cellphone in case an emergency arises!

Look out Vegas!

7/20/2016 (Permalink)

This year for the Annual SERVPRO Convention, we were asked to drive our Command Center to the MGM Grand in Las Vegas, NV.  Our Controller, Stacey LeFevre and her husband Shawn, who is our driver/mechanic headed out for the 18-hour drive. 

Our Command Center is a one-of-a-kind, 53' Featherlite trailer, with a store front double entrance.  The Command center is equipped with 6 office cubicles, full satellite communications, a 14 x 20' conference room that seats 12, with a kitchen and bathroom onboard.  There is also a fully, self-contained generator onboard. 

We purchased the Command Center with the intention of making our day-to-day business easier when doing jobs on the road with our SERVPRO EXTREME TEAM and also for Marketing events.  We have taken the command center to numerous jobs across the United States.