If you have a fire or water emergency, please call us now at (541) 345-0115

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Water Damage Blog Posts

Improperly Installed Washing Machine Causes Water Damage in Florence Home?

4/9/2024 (Permalink)

A person removes towels from an overloaded washing machine. We restore water damage 24 hours a day in Lane County.

SERVPRO of South Eugene and Florence respond to water damage emergencies from an improperly installed washing machine every year. These mishaps can lead to significant water damage in a home due to various potential issues:

Loose connections: If water supply hoses or drainage pipes are not securely connected to the washing machine or wall outlets, they may leak or detach during operation, causing water to spill onto the floor.

Overloading: Placing a washing machine on an uneven surface or overloading it with laundry can cause excessive vibrations during the spin cycle. This can loosen connections or cause the machine to shift, leading to leaks or spills.

Improper leveling: If the washing machine is not leveled correctly, it may not drain properly, leading to water pooling inside the machine or overflowing during the wash or rinse cycles.

Drainage problems: Incorrectly installed drainage hoses or insufficiently secured drainage pipes can leak or blockages, causing water to back up and overflow from the washing machine.

Faulty seals or gaskets: If seals or gaskets on the washing machine are damaged, worn out, or improperly installed, they may fail to contain water within the machine, resulting in leaks or spills onto the floor.

Inadequate ventilation: Insufficient ventilation around the washing machine can lead to moisture buildup, promoting mold growth and deterioration of surrounding materials.

Call Us Today!

When your Florence home or commercial business has water damage, our South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Spring Rain Causes Flooding and Property Damage in Wolf Creek?

4/2/2024 (Permalink)

Water floods the ground during a heavy rain event. We restore flood damage 24 hours a day in Lane County.

Wolf Creek residents and businesses have relied on SERVPRO® to restore their flood damage for many years. Residents can experience various types of flooding during the spring months. The specific type and severity of flooding can vary depending on precipitation, snowmelt, and local topography. Some potential spring flooding conditions include:

River Flooding: Wolf Creek is situated near the Applegate River, and springtime snowmelt combined with rainfall can cause the river to swell and overflow its banks, leading to river flooding. Additionally, ice jams can occur, particularly during periods of rapid warming, which may exacerbate river flooding by blocking the natural water flow.

Urban and Small Stream Flooding: Heavy rainfall during the spring can overwhelm drainage systems in urban and low-lying areas, leading to localized flooding. Small streams and tributaries may also experience flooding during intense precipitation.

Flash Flooding: Intense rainstorms, although less common in the region than in other parts of the country, can trigger flash flooding in Wolf Creek and surrounding areas. Flash floods can occur suddenly and with little warning, posing significant risks to life and property.

Call Us Today!

When your home or commercial business has a flood damage emergency, our South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO franchises are independently owned and operated.

Florence Home Floods Overnight Due to Broken Pipe?

3/26/2024 (Permalink)

A ceiling shows water damage from a broken pipe. We restore water damage 24 hours a day in Lane County.

Our local South Eugene and Florence team follows a comprehensive process to restore water damage. Although every water damage event is unique, we follow the same comprehensive process as follows:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments to remove odors and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs, such as replacing drywall and installing new carpets, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When your home or commercial business in Florence has water damage from a broken pipe, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Ice Storm Causes Ice Dam Damage in Florence?

3/12/2024 (Permalink)

A home is covered in ice after an ice storm. We restore ice dam damage 24 hours a day in Lane County.

Our local South Eugene and Florence team is a leader in ice dam damage restoration services. Ice storms can wreak havoc on homes, causing a range of damage that impacts both the exterior and interior. Here are some of the ways ice storms can contribute to ice dams and property damage:

Gutter and Downspout Damage:  Ice dams can form in gutters and downspouts, preventing proper drainage. This can result in ice dams backing up under shingles, damaging the roof, and causing leaks.

Siding Damage: Ice storms can coat a home's exterior with layers of ice. As ice expands, it can crack or warp siding materials, leading to the need for repairs or replacements.

Foundation Cracks: Water from melting ice can seep into the ground and freeze, leading to heaving and cracking of the foundation.

Tree Limb Damage: Ice can accumulate on tree limbs, causing them to break and fall onto the home's roof or power lines, potentially damaging the roof or causing power outages.

Interior Damage: If ice dams form and allow water to penetrate the roof, it can lead to interior damage. Ceilings, walls, and insulation can become saturated, resulting in stains, mold growth, and structural deterioration.

Frozen Pipes: Extremely cold temperatures during ice storms can freeze water pipes, leading to pipe bursts and water damage inside the home.

Call Us Today!

When your home or commercial business in Florence has ice dam damage, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Heavy Rain Causes Mold Outbreak in Wolf Creek?

3/5/2024 (Permalink)

Water puddles on the ground during a heavy rain event. We restore water intrusion damage 24 hours a day in Lane County.

Our local South Eugene and Florence team responds to water damage emergencies in Wolf Creek throughout the year. During the Spring rainy season, Lane County receives 42 percent of annual precipitation. With all the rain, mold outbreaks are a common challenge. Here are steps to help prevent mold growth:

Maintain Proper Ventilation: Ensure good airflow in your home by using exhaust fans in bathrooms and kitchens, opening windows when possible, and using a dehumidifier to reduce indoor humidity.

Fix Leaks Promptly: Inspect your roof, plumbing, and windows for leaks and repair them immediately. A well-maintained home is less susceptible to water intrusion.

Keep Gutters and Downspouts Clean: Regularly clean gutters and extend downspouts to direct rainwater away from your home's foundation to prevent water from seeping into crawlspaces.

Use Mold-Resistant Materials: When renovating or building, consider using mold-resistant drywall, paints, and insulation in susceptible areas like crawl spaces and bathrooms.

Monitor Indoor Humidity: Use a hygrometer to measure indoor humidity levels. Aim for humidity below 50% to discourage mold growth.

Clean and Maintain HVAC Systems: Change HVAC filters regularly and have your HVAC system inspected to prevent moisture buildup.

Use Mold-inhibiting Cleaners: Regularly clean and disinfect areas prone to moisture, such as bathrooms, kitchens, and basements, using mold-inhibiting cleaners.

By implementing these measures, you can significantly reduce the risk of mold damage during the rainy season in Lane County, Oregon.

Call Us Today!

When your home or commercial business in Wolf Creek has mold damage from stormwater intrusion, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Crawlspace Flooded During Heavy Rain Event in Eugene?

2/20/2024 (Permalink)

A flooded crawlspace is shown. We restore water damage from heavy rains in Lane County.

Our local South Eugene and Florence teams respond to storm-related emergencies 24 hours a day. During heavy rain, water can flood a crawlspace through various pathways, causing potential damage and structural issues. First, excessive rainfall saturates the ground, increasing the water table level. As the soil becomes overwhelmed with moisture, it loses its ability to absorb more water. Consequently, the water starts to pool around the foundation of a building.

Inadequate drainage systems or clogged gutters can worsen the problem. Rainwater may accumulate near the foundation walls, and water can seep through any cracks or gaps in the foundation. Additionally, if the crawlspace lacks proper sealing or waterproofing, water can infiltrate through vulnerable entry points such as vents, gaps in the crawlspace door, or utility penetrations.

Poor grading around the property can also direct rainwater towards the crawlspace rather than away from it, further increasing the risk of flooding. The combined effects of heavy rainfall, improper drainage, and structural vulnerabilities can lead to crawlspace flooding. This can result in structural damage, mold growth, and reduced indoor air quality, necessitating costly repairs and remediation efforts. To mitigate crawlspace flooding, it's essential to ensure proper drainage, sealing, and waterproofing measures and address any structural vulnerabilities that could allow water entry during heavy rain events.

Call Us Today!

When your home or commercial business in Eugene has crawlspace flooding or other water damage, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Cracked Supply Line Hose Causes Water Damage Wolf Creek Home?

2/13/2024 (Permalink)

A hose is shown with a crack in it. We are leaders in water damage restoration in Lane County.

Our local South Eugene and Florence teams respond to water damage emergencies in Wolf Creek 24 hours a day. It’s a good idea to routinely inspect water hoses in and around the home as they can crack or deteriorate over time and cause water damage. Here are some examples:

Supply Lines: Flexible supply lines are commonly used for toilets, sinks, and faucets. Over time, the rubber or plastic construction of these hoses can degrade, leading to cracks or ruptures and causing leaks inside the home.

Washing Machine Hoses: The hoses connecting the washing machine to the water supply are prone to cracking, especially if they are old or made of low-quality materials. A rupture in these hoses can result in significant water damage in laundry areas.

Dishwasher Hoses: Similar to washing machine hoses, dishwasher supply lines can deteriorate, leading to water leaks. These hoses are often hidden beneath cabinetry, making it crucial to check them periodically.

Refrigerator Water Lines: Refrigerators with ice makers and water dispensers are equipped with water lines that can crack or develop leaks, potentially causing damage to the kitchen or nearby areas.

Call Us Today!

When your home or commercial business in Wolf Creek has a water damage emergency, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Signs of Ice Dam Damage in Eugene?

2/6/2024 (Permalink)

Icicles form on the eaves of a roof. We restore ice dam damage in Lane County.

Our local South Eugene and Florence teams restore ice dam damage often during the freezing winter months. Here are some indicators that your residence may have ice dam damage:

Icicles: Keep an eye out for those dangling icicles that tend to form along the eaves or gutters; they are often a glaring indication of ice dams.

Water Stains: Look for telltale water stains or discoloration on your interior ceilings and walls.

Dripping or Leaking: If you notice water dripping from the ceiling or walls, particularly during or after a snowstorm, it could directly result from leaks caused by ice dams.

Damaged Gutters and Downspouts: Keep an eye on your gutters and downspouts, as ice dams can exert additional pressure, leading to sagging or damage.

Peeling Paint or Wallpaper: The moisture stemming from ice dam leaks can wreak havoc on your interior walls and ceilings, causing paint or wallpaper to peel, crack, or blister.

Warped or Stained Wood: Wooden components like rafters, sheathing, or attic insulation may exhibit signs of warping, staining, or discoloration when exposed to moisture from ice dams.

Call Us Today!

When your home or commercial business in Eugene has ice dam damage, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Tips for Inspecting Ice Dam Damage in Florence?

1/23/2024 (Permalink)

A person removes snow from a roof to prevent ice dam formation. We are leaders in ice dam damage restoration services in Lane County.

Our South Eugene and Florence teams perform water damage restorations throughout the year, and during the winter, ice dam damage is a common threat to homes and businesses in Lane County. Inspecting for ice dam damage is crucial for homeowners to identify and address potential issues before they become more serious. Here's a safe and effective way to do it:

Start from the ground: Begin your inspection from the ground using binoculars. Look for signs of damage such as hanging icicles, ice buildup, or water stains on the exterior walls. Pay attention to areas where ice dams commonly form, like roof edges and valleys.

Examine the attic: Go to your attic and look for signs of water intrusion, such as wet insulation, water stains on the ceiling or walls, or mold growth. These are indicators that water has penetrated your home due to ice dams.

Remove snow carefully: Use a roof rake or long-handled broom to gently remove excess snow from your roof, especially near the eaves. This can help reduce the risk of future ice dam formation.

Professional assessment: If you're unsure about the extent of damage or how to address it, consult a professional roofing contractor or home inspector. They can provide expert advice and recommend necessary repairs or improvements.

Call Us Today!

When you discover ice dam damage in your Florence home or commercial business, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Pipe in Ceiling Breaks and Causes Water Damage in Florence Home?

1/9/2024 (Permalink)

A person holds a bucket to catch water dripping from a ceiling while calling for emergency water damage mitigation services. We are a top choice for water damage restoration services in Lane County. Key Words:

Our South Eugene and Florence teams are on call 24 hours a day, 365 days a year to respond to water damage emergencies. Fast mitigation is crucial when there is a broken pipe dripping water through the ceiling of a home for several reasons:

  1. The longer water continues to drip or flow into your home, the more extensive the damage can become. It can saturate ceilings, walls, floors, and belongings, leading to structural issues and mold growth.
  2. Excess moisture can create an ideal environment for mold to thrive. Mold can start to develop within 24 to 48 hours in the right conditions.
  3. Structural Integrity: Prolonged exposure to water can compromise the structural integrity of your home.
  4. Electrical Hazards: Water dripping through the ceiling can come into contact with electrical wiring or fixtures, creating electrical hazards.
  5. Increased Repair Costs: The longer you wait to address the issue, the more extensive and costly the repairs are likely to be. Prompt mitigation can minimize the scope of the damage and reduce repair expenses.
  6. Personal Belongings: Water damage can ruin or significantly damage personal belongings, including furniture, electronics, documents, and sentimental items. Fast mitigation can help salvage and restore items that might otherwise be lost.

Call Us Today!

When your home or commercial business in Florence has a water damage emergency from a broken pipe, our local South Eugene and Florence team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-345-0115.

SERVPRO® franchise is independently owned and operated.

Sewer Backup Caused by Heavy Rains in Wolf Creek?

1/3/2024 (Permalink)

Heavy rain falls outside a window. We are a leading choice for storm damage restoration services in Lane County.

Our South Eugene and Florence teams are on call and ready to respond to water damage emergencies 24 hours a day in Wolf Creek. Heavy rainstorms can cause various types of property damage. Here are some of the ways heavy rainstorms can lead to property damage:

Sewer Backup: Heavy rain can overwhelm municipal sewer systems, causing sewage to back up into homes and basements. This can result in not only property damage but also health hazards due to contaminated water.

Flooding: Heavy rainfall can overwhelm drainage systems, leading to flash flooding in low-lying areas. This can result in water entering homes and buildings, causing damage to floors, walls, electrical systems, and personal belongings. Basement flooding is a common issue during heavy rainstorms.

Foundation Damage: Excessive rain can saturate the soil around a building's foundation, potentially causing it to shift or crack. This can lead to structural issues and compromised stability.

Erosion and Landslides: Heavy rain can saturate the soil and trigger erosion on sloped properties. In some cases, this erosion can lead to landslides that damage homes, structures, and the surrounding landscape. Properties located near hillsides or on unstable terrain are particularly vulnerable.

Call Us Today!

When your Wolf Creek home or business has water damage from heavy rains, our local South Eugene and Florence team is Here to Help. ® We’ll restore your storm damage “Like it never even happened.” Call us today at 541-345-0115.

SERVPRO® franchise is independently owned and operated.

Clogged Gutters Cause Water Intrusion Issues During Rainstorms in Eugene?

12/27/2023 (Permalink)

A clogged rain gutter allows a home to be exposed to water during a rainstorm. We are leaders in storm damage restoration services in Lane County.

Our South Eugene and Florence teams witness firsthand the damage clogged rain gutters can cause to a home during a heavy rainstorm. Clogged rain gutters can lead to water intrusion issues during these heavy rain events due to their critical role in managing rainwater flow and preventing damage to a home's structure. When gutters become obstructed with debris such as leaves, twigs, or dirt, they can't effectively channel water away from the roof and the foundation, causing several problems.

During a heavy rain event, water can accumulate in the clogged gutters, adding excess weight and stress to the system. Over time, this additional weight can lead to gutter damage or detachment from the roof, making them ineffective.

When the rainwater can't flow properly through clogged gutters, it will overflow, often pooling near the foundation of the home. This pooling water can seep into the foundation, causing cracks, weakening the structure, and potentially leading to crawl space or basement flooding.

Additionally, when water overflows from clogged gutters, it can damage landscaping, erode soil, and create pathways for moisture to infiltrate exterior walls, windows, or door frames. This infiltration can result in water intrusion into the interior of the home, leading to ceiling leaks, wall damage, mold growth, and costly repairs.

Regular gutter maintenance is essential to prevent these problems and protect your property from water-related damage.

Call Us Today!

When your home or business in Eugene has storm damage, our local South Eugene and Florence team is Here to Help. ® We’ll restore your property damage “Like it never even happened.” Call us today at 541-345-0115.

SERVPRO® franchise is independently owned and operated.

Tree Roots Break Pipes and Cause Water Damage in Florence Home?

12/19/2023 (Permalink)

A tree root has encased itself around a PVC pipe, causing damage. We restore commercial property damage 24 hours a day in Lane County.

Our local South Eugene and Florence teams are trusted leaders in water damage restoration services in Florence. Tree roots invading and compromising plumbing pipes can happen when trees are planted near underground plumbing systems. Here are some examples:

Attraction to Moisture: Tree roots are naturally drawn to sources of moisture, and underground plumbing pipes provide an attractive water supply. Small cracks or joints in the pipes can release water vapor, attracting roots seeking nutrients and moisture.

Penetration: Once tree roots detect moisture near the pipes, they begin to grow in that direction. They can penetrate pipes through small openings, cracks, or joints in search of water and nutrients. Over time, these roots can extend and expand within the pipe.

Blockages and Damage: As tree roots grow and multiply within the plumbing pipes, they can create blockages and obstructions. These root masses can catch debris, grease, and other materials, further contributing to pipe blockages. As the roots continue to grow, they can exert pressure on the pipes, causing cracks, fractures, or even complete pipe collapse.

Reduced Flow and Leaks: The presence of tree roots inside plumbing pipes can restrict the flow of water, leading to slow drains and backups. Additionally, as roots infiltrate pipes and cause damage, they can create leaks that allow wastewater to escape into the surrounding soil.

Call Us!

When your home or business in Florence has a water damage emergency, our local South Eugene and Florence team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-345-0115.

SERVPRO® franchise is independently owned and operated.

Tree Falls and Damages Florence Home During a Heavy Rainstorm?

11/27/2023 (Permalink)

A large tree has been uprooted during a rainstorm. We are leaders in storm damage restoration services in Lane County.

Our local South Eugene and Florence teams are on call and ready to respond to storm damage emergencies 24 hours a day in Florence. Heavy rain can potentially cause trees to fall under the right conditions. Here are some of the reasons trees may be at risk for falling during heavy rain:

Soil Saturation: Heavy rain can saturate the soil, making it soft and more susceptible to tree root destabilization. When the soil becomes too wet, it may not provide the necessary support for a tree's roots, increasing the risk of uprooting.

Wind: Heavy rain is often accompanied by strong winds, which can exert lateral forces on a tree's canopy and branches. If a tree's roots are already compromised due to saturated soil, these wind forces can further destabilize the tree, increasing the likelihood of it falling.

Tree Health: The overall health and condition of a tree play a significant role in its stability during adverse weather conditions. Trees that are already weakened by disease, pests, or structural issues are more susceptible to falling during heavy rain and wind.

Species and Age: Certain tree species have shallower root systems and are more prone to toppling during heavy rain and wind. Additionally, younger trees with less established root systems are generally more vulnerable than older, mature trees.

Previous Damage: Trees that have previously suffered damage, such as lightning strikes or mechanical injury, may be more prone to falling during severe weather events.

Site-Specific Factors: The location of the tree within your property, its proximity to structures, and the presence of other trees can all influence the risk of it falling during heavy rain.

Given these factors, it's essential to assess the health and stability of trees on your property regularly, especially if you live in an area prone to heavy rain and strong winds. Proper tree maintenance, such as pruning, can help reduce the risk of falling trees. If you have concerns about the stability of a particular tree or its potential impact on your property during heavy rain, consider consulting with a certified arborist who can provide expert advice and guidance.

Call Us Today!

When your home or commercial business in Florence has a storm damage emergency, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

SERVPRO® Franchises are independently owned and operated.

Leaking Outdoor Faucet Causes Water Damage to Home in Wolf Creek?

11/20/2023 (Permalink)

An exterior faucet is leaking water. We restore water damage “Like it never even happened” in Lane County.

We had no idea the water valve to the outdoor water tap was leaking. The water that dripped out of the faucet pooled next to our back door and then seeped into our kitchen while we were at work. When we arrived home, we discovered a small shallow lake in our kitchen! Our insurance adjuster told us to call the local South Eugene and Florence team and I’m glad we did. When the technicians arrived, they conducted an assessment and took the following steps:

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture, property contents, and block items to help prevent rust or furniture stains on wet carpets.

Water Extraction and Drying

We use powerful, industrial-grade water extraction and drying equipment to remove the bulk of the water quickly. We also document and monitor the drying process to confirm the area has been restored to normal humidity levels.

Call Us Today!

When your home or commercial business in Florence has a water damage emergency, our local South Eugene and Florence team is Here to Help. ® We typically arrive onsite within four hours of your call for help. Call us today at 541-345-0115.

SERVPRO of South Eugene and Florence are independently owned and operated.

What Are Some Common Causes of Pipe Failure in South Eugene?

10/17/2023 (Permalink)

An old, corroded pipe is shown. We restore water damage 24 hours a day in Lane County.

Our local South Eugene and Florence team is a trusted leader in water damage restoration services. Some of the most common causes of pipe failure:

Corrosion: Corrosion occurs when pipes degrade due to chemical reactions with water or other substances, leading to weakened walls and eventually leaks.

Age: Over time, pipes can deteriorate due to wear and tear, resulting in cracks, leaks, and reduced structural integrity.

Water Pressure: Excessive water pressure can stress pipes, causing them to develop leaks or burst. Rapid pressure changes, such as water hammer, can also contribute to pipe failure.

Freezing: When water in a pipe freezes, it expands and can lead to pipe bursts. This is particularly common in colder climates.

Physical Damage: Pipes can be damaged during construction, renovations, or even by accidental impacts, causing cracks or fractures that lead to leaks.

Tree Root Intrusion: Tree roots seeking water can grow into pipes, causing blockages, damage, and eventual pipe failure.

Poor Installation: Incorrect installation techniques, such as improper joint connections or inadequate support, can lead to premature pipe failure.

Chemical Reactions: Exposure to certain chemicals or substances carried by the water can lead to pipe deterioration or corrosion.

Regular inspections, proper installation, and addressing and correcting issues quickly can help minimize the risk of pipe failure.

Heavy Rain Causes Urban Flooding and Water Intrusion Issues in Florence?

10/10/2023 (Permalink)

A car drives through a heavy rainstorm at night. We are leaders in storm damage restoration services in Lane County.

Our local South Eugene and Florence team responds to storm damage emergencies throughout the year in Florence. If your home is compromised by water damage during a storm, here are some things you can and should not do while waiting for professional help to arrive:

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after the removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines, or other colored items on wet carpets or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging.

Call Us Today!

When your home or commercial business in Florence has a storm damage emergency, our local South Eugene and Florence team will restore your storm damage “Like it never even happened.”  Call us today at 541-345-0115.

Franchises are independently owned and operated.

Flooded Factory in Eugene Restored Overnight?

9/26/2023 (Permalink)

Machinery in a factory is saturated with water. We respond to commercial water damage emergencies 24 hours a day in Lane County.

The water sensors in our Eugene facility alerted our foreman to a water damage emergency in our building. A faulty sensor in our (fire) sprinkler system caused the sprinklers to activate in part of the building, saturating sensitive equipment and supplies with water. Fortunately, the local South Eugene and Florence team arrived quickly and went to work immediately mitigating the damage.

They used powerful water extraction equipment to pull the bulk of the water up quickly and dried the equipment and their bases and died underneath every piece of furniture and shelving unit that was exposed to the water. They set up powerful air blowers and air movers and documented and monitored the drying process to ensure the room returned to normal moisture levels. Once the area was dried completely, they cleaned and sanitized the area. Due to the team’s fast emergency response and competency, we were able to open the next day for business as usual!

What are we a top choice for commercial emergency water damage services?

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

Call Us Today!

When your commercial business or home in Eugene has a water damage emergency, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Failed Water Heater Floods Wolf Creek Business Overnight?

9/12/2023 (Permalink)

Water covers a floor in a commercial building. We are leaders in commercial water damage restoration services in Lane County.

The sensor on our company’s water heater alerted me to a leak in the early hours of the morning. When I arrived on site, there was an inch of water covering the first floor. I called the local team in South Eugene and Florence and they did not disappoint!

The team immediately extracted the water from our Wolf Creek office using powerful, industrial-grade equipment, moved all of the office furniture, and set up air blowers and dryers. They monitored and documented the drying process and contacted our insurance company and assisted with the insurance process and paperwork.

After the area was dried completely, they cleaned and sanitized the room and replaced all of the furniture. The next day they supervised the replacement of the water heater and now you would never know we had a flooded floor in our building! Due to their fast emergency response time and use of powerful water extraction and drying equipment, we saved money and time and avoided a more costly repair!

Call Us Today!

When your commercial business or home in Wolf Creek has a water damage emergency, our local South Eugene and Florence team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Flooded Florence Business Operational Again Within Hours?

8/29/2023 (Permalink)

Floorboards are removed to discourage warping during the water damage mitigation process. We restore commercial water damage 24 hours a day in Lane County.

Our team in South Eugene and Florence understands the necessity of getting your business running again quickly after a water damage loss. Our highly trained and certified team uses powerful, industrial-grade water extraction and drying equipment to rapidly pull the majority of the water and dry the damaged area thoroughly. We always work to cause the least disruption to customers and employees when possible. Here are some examples of the types of equipment we use:

Moisture Detection and Measurement

  • Surface moisture meters
  • Infrared imagery
  • Evasive moisture detectors
  • Video borescope

Water Extraction Equipment

We use powerful extraction equipment to speed the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Drying Equipment

We use industrial-strength air movers and dehumidifiers to remove the remaining moisture from ceilings, walls, and floors. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers cause moisture to evaporate at a faster pace
  • Industrial-grade dehumidifiers pull the water vapor from the air

Call Us Today!

When your commercial business or home in Florence has a water damage emergency, our local South Eugene and Florence team is Here to Help. ® We’ll restore your commercial water damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Broken Pipe Floods Florence Business Overnight?

7/25/2023 (Permalink)

A sign reading “open 24 hours” is shown. We are leaders in commercial water damage restoration services in Lane County.

Our local South Eugene and Florence teams respond to commercial water damage emergencies 24 hours a day, 365 days a year. Water damage can happen at any time for any number of reasons. Some of the top causes of water damage in the United States are:

  • Severe weather
  • Clogged gutters
  • Leaking pipes
  • Washing machine water supply line leaks
  • Condensation from air conditioners
  • Blocked drains
  • Malfunctioning sprinkler systems
  • Leaking water heaters

Here are some more facts about water damage:

  • 98 percent of basements in the United States will experience some type of water damage during their lifespans
  • 37 percent of homeowners in the United States claim to have suffered losses from water damage
  • 5 billion is the annual cost to insurance companies from water damage and mold in the United States
  • $6,975 is the average cost of a home water damage insurance claim
  • The average age of failed washing machine supply line hoses is 8.7 years
  • 75 percent of water heaters fail before they are 12 years old

 Call Us Today!

When you have water damage and need emergency cleanup and restoration services in your commercial business or home in Florence, our local South Eugene and Florence team will restore your damage “Like it never even happened.”  Call us today at 541-345-0115.

Franchises are independently owned and operated.

Wolf Creek Home Flooded by Leaking Icemaker?

7/5/2023 (Permalink)

A refrigerator ice maker is shown. We are leaders in water damage restoration services in Lane County.

Appliance leaks are common causes of water damage in the United States, but with routine inspection and maintenance, some may be minimized or avoided. Our local South Eugene and Florence teams respond to more water damage emergencies in Wolf Creek and Lane County than any other form of property damage emergency. Here are some water damage prevention tips for home appliances from the Environmental Protection Agency:

  • Have a plumber inspect and maintain your water heater on a regular basis
  • Replace hoses on appliances like washing machines, dishwashers, and ice makers at any sign of wear following the manufacturer’s timetable for hose replacement
  • Make sure everyone in the household knows how to shut off the main water shut-off valve
  • Make sure you have a reliable sump pump for protecting your basement

Our Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

You never know when an appliance in your Wolf Creek home or business will break down and cause water damage, but when you need emergency assistance, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Eugene Home Floods During Recent Storm?

6/6/2023 (Permalink)

Water pools around a storm drain. We are leaders in storm damage restoration services in Lane County.

Our local South Eugene and Florence team responds to storm damage emergencies every year in Eugene. According to the City of Eugene website, flooding occurred here long before the first European settlers arrived in the area in the mid-1800s. Here are some flood safety tips from the Red Cross:

  • Flash floods  can be sudden and violent. You may have little to no warning. Designate a place on higher ground that you can get to quickly. Plan to move to higher ground before flooding begins.
  • River floods: Know if you are in an area that is prone to river floods. Review your evacuation plan so that you can leave quickly if officials advise you to evacuate.
  • Storm surge: Be prepared to evacuate immediately if local officials advise. A storm surge can cause water levels to rise quickly and flood large areas in just minutes.
  • Coastal flooding: Be prepared to evacuate immediately if local officials advise. Move inland before flooding begins.

Call Us Today!

You never know when the next big flooding event will happen, so it is always a good idea to be ready for any eventuality. When your home or commercial business in Eugene is flooded by stormwater runoff, our local South Eugene and Florence team is Here to Help. ® We’ll restore your storm damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Should I Have My Crawl Space Inspected After a Rainstorm in Wolf Creek?

5/9/2023 (Permalink)

A crawl space is shown. We respond to storm damage emergencies 24 hours a day in Lane County.

Our South Eugene and Florence team is a trusted leader in storm damage restoration services. Many homes in Wolf Creek have crawl spaces underneath their homes and businesses. After any major rain event, it is a good idea to have your crawl space inspected. Here are some of the reasons to have a crawl space inspection:

  • Rainwater intrusion into a crawlspace can encourage mold growth
  • You notice an unpleasant, strong, musty odor emanating into your home
  • Mold will feed on wooden floor joists and cause structural damage if not mitigated quickly
  • Crawl spaces will not dry out completely on their own, which can cause damage and costly repairs
  • Water in a crawl space is not normal and should be pumped out immediately

Call Us Today!

When you have a water intrusion issue in your crawl space in your home or commercial business in Wolf Creek, our local South Eugene and Florence team is Here to Help. ® Our water damage restoration technicians will pump out any standing water and inspect and assess the area for any signs of mold or water damage. We can also advise you on how to keep the crawl space dry and prevent the water from entering the crawlspace in the future. Call us today at 541-345-0115.

Franchises are independently owned and operated.

Leaking Air Conditioner Condensation Pan Causes Water Damage in Eugene Home?

5/2/2023 (Permalink)

A ceiling shows water damage. We respond to water damage emergencies 24 hours a day in Lane County.

Today, water damage is the most prevalent insurance claim in the United States. Our South Eugene and Florence team is a trusted leader in water damage restoration services in Eugene. One of the most common causes of water damage is leaking air conditioner units from water intrusion or condensation issues. The most common causes of water damage are:

  • Condensation from air conditioners
  • Severe weather
  • Clogged gutters
  • Leaking pipes
  • Washing machine water supply line leaks
  • Blocked drains
  • Malfunctioning sprinkler systems
  • Leaking water heaters

Water Damage Statistics

  • 98 percent of basements in the United States will experience some type of water damage during their lifespans
  • 37 percent of homeowners in the United States claim to have suffered losses from water damage
  • 5 billion is the annual cost to insurance companies from water damage and mold in the United States
  • $6975 is the average cost of a home water damage insurance claim
  • The average age of failed washing machine supply line hoses is 8.7 years
  • 75 percent of water heaters fail before they are 12 years old

Call Us Today!

When you have water damage in your home or commercial business, our local South Eugene and Florence team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Damaged Water Supply Line Causes Laundry Room Flooding in Cottage Grove Home?

4/11/2023 (Permalink)

A new washing machine water supply line is connected to the water source. We are leaders in storm damage restoration services in Lane County.

Our South Eugene and Florence technicians have the training, experience, and equipment to restore water damage emergencies in Cottage Grove no matter how big the job is. By routinely inspecting your washing machine supply lines, you may prevent severe water damage. The Insurance Institute for Business and Home Safety offers these helpful tips for maintaining your washing machine supply lines:

  • Look for signs the supply hose may be ready to fail—blisters in the hose, worn tubing, stress cracks, or a loose connection
  • Replace the supply hose with a reinforced steel braided hose if it shows any sign of wear
  • Tighten the connection if it feels loose. The most common site of failure is near the connection where the hose bends.
  • Replace supply hoses every five years, even if there is no obvious deterioration or wear. Some signs of deterioration may occur from the inside out and may not be visible until it is too late. When replacing washing machine supply hoses, always choose a reinforced steel braided hose over the traditional un-reinforced rubber hose. These hoses will last longer and are far less likely to result in catastrophic water loss.

Call Us Today!

When your Cottage Grove home or commercial business has water damage from a failed water supply line, our local South Eugene and Florence team is Here to Help. ® We’ll restore your water damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Florence Home Flooded by Water Intrusion from Heavy Rains?

4/3/2023 (Permalink)

Rain falls during the day. We restore storm damage 24 hours a day in Lane County.

Our South Eugene and Florence teams witness firsthand how quickly water can damage a home or building. Water is invasive, and the longer the conditions allowing the rainwater to enter a structure remain uncorrected, the greater the chances for more significant damage, resulting in costly and time-consuming repairs. Here is a water damage timeline from our website that describes the damage water can do within minutes and up to one week:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week:

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

Call Us Today!

When your Florence home or commercial business has water intrusion from heavy rains and needs water damage restoration services, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Heavy Rains Flood Home in Wolf Creek?

3/21/2023 (Permalink)

Heavy rain floods the backyard of a home. We respond to water damage emergencies 24 hours a day in Lane County.

Our South Eugene and Florence teams respond to flooding and water damage emergencies every year in Wolf Creek. Through routine inspection and maintenance of your home’s exterior and indoor plumbing systems, water damage and expensive repairs can be avoided in many cases. Here are some helpful tips from the Insurance Information Institute to keep your home protected from unwanted water:

 Inspect and Repair Your Home’s Exterior

You can prevent water from entering your home by inspecting your home’s exterior for any place where water can enter the home and making repairs as needed.

  • Caulk and seal windows
  • Inspect the roof for missing and aging shingles
  • Check your rain gutters and remove any debris that may be clogging them
  • Check your downspouts and clear any clogs and make sure they are draining away from the house
  • Gutter guards are a good way to prevent clogs and water intrusion into the house
  • Check your sprinkler systems and make sure they are not spraying water into the house and that water is not pooling around the home’s foundation.
  • Make sure water drains away from the building.Water is invasive and will find its way into a structure easily when water is allowed to pool around the foundation. After a storm, or when the ground is already saturated by rainwater, the water may enter into the foundation wall through any cracks.

Call Us Today!

When your home or commercial property in Wolf Creek needs water restoration services, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Are There Categories for Water Contamination in Wolf Creek?

1/10/2023 (Permalink)

Contaminated water is shown in a sink. We restore water damage 24-hours a day in Lane County.

Do you know there are three categories of water contamination? Our South Eugene and Florence teams have the specialized training, equipment, and protective gear required to clean and restore all levels of contaminated water. Here are the three categories of water contamination:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet.

  • Water from a clean source, like a broken water line
  • If left untreated, it can degrade into category two or three

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category two water may include washing machine overflow, toilet overflow with some urine but no feces, or dishwasher overflow.

  • It May contain bacteria and viruses
  • It can quickly degrade into category three if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Call Us Today!

When your Wolf  Creek home or business has water damage, our South Eugene and Florence team is Here to Help. ® We'll restore your damage "Like it never even happened." Call us today at 541-345-0115.

Franchises are independently owned and operated.

How Can I Prevent Water From Entering My Home in Wolf Creek?

12/6/2022 (Permalink)

A damaged roof shows missing shingles where water can enter the home. We restore water damage 24-hours a day in Lane County.

Our South Eugene and Florence teams respond to water damage calls throughout the year. There are many ways water can enter a home from outside the structure in Wolf Creek. Still, you can prevent water from entering your home by inspecting your home’s exterior for any place where water can enter the home and making repairs as needed.

  • Caulk and seal windows
  • Inspect the roof for missing and aging shingles
  • Check your rain gutters and remove any debris that may be clogging them
  • Check your downspouts and clear any clogs and make sure they are draining away from the house
  • Gutter guards are an excellent way to prevent clogs and water intrusion into the house
  • Check your sprinkler systems and make sure they are not spraying water into the structure and that water is not pooling around the home’s foundation
  • Make sure water drains away from the building.Water is invasive and will quickly find its way into a structure when water is allowed to pool around the foundation. After a storm, or when the ground is already saturated by rainwater, the water may enter the foundation wall through cracks.

Call Us Today!

When your home or commercial business in Wolf Creek has a water damage emergency, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

How Will I Know if My Water-Damaged Rooms are Completely Dried in Florence?

11/8/2022 (Permalink)

An infrared camera points at a wall. We are trusted leaders in water damage restoration in Lane County.

Most of the surfaces in homes and businesses are porous, so when they are exposed to water, the water can seep into them. Although these surfaces may be dry to the touch, they may retain moisture, which, left untreated, can cause the materials to break down, warp, or cause mold damage.

Our South Eugene and Florence team is trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC), the nonprofit certifying body for the cleaning and restoration industries. We follow a six-step process to ensure the site is returned to pre-damage conditions. Here is some information from our website about the steps we take to ensure water-damaged areas are completely dried.

Drying and Dehumidification Process

Our team uses room measurements, temperature, and relative humidity to determine the number of air movers and dehumidifiers to dry the area. We also monitor and document the drying process to ensure the damage is dried thoroughly. Here is some additional information from our website about our drying process.

Monitor Floor and Walls

We check the moisture levels to monitor the drying process. 

  • Monitor Floors
  • Monitor Walls

Drying Equipment

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping floors, walls, and furniture
  • High-speed air movers create airflow across walls, carpets, pads, and furniture, accelerating moisture evaporation

Call Us!

When your home or commercial business in Florence has a water damage emergency, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Powerful Water Extraction Equipment Saves Time and Money in Wolf Creek?

10/11/2022 (Permalink)

Water covers the floor of a family room. We are leaders in water damage restoration in Lane County.

Our South Eugene and Florence team uses powerful, industrial-grade extraction equipment to remove water from damaged areas quickly, saving our customers time and money in many cases. Here is some information from our website describing the process and equipment we use to extract water from homes and businesses in Wolf Creek:

Emergency Water Removal

Our highly trained technicians will begin the water removal process almost immediately. Depending on the amount of water, we may use powerful submersible pumps in addition to industrial strength and wet/dry vacuums. Removing most of the water helps reduce drying time and helps prevent secondary water damage and mold and bacterial growth.

  • Remove Excess Water
  • Use Submersible Pumps and Industrial Wet/Dry Vacuums

Inspect the Carpet Pad and Carpet

We inspect the carpet and pad and determine if they should be removed to protect the subfloor.

  • Inspect Carpet Pad and Remove If Needed
  • Inspect Carpet and Remove If Needed

Water Removal Equipment

  • Moisture detectors, hygrometers, and other meters measure the extent of moisture saturation
  • Infrared cameras find “hidden” water behind walls and ceilings
  • Submersible and gas-powered pumps allow continuous pumping of high-level water
  • Truck-mounted and portable extraction units perform efficient water removal

Call Us Today!

When your Wolf Creek home or business has water damage, our South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Sewer Backup Problem in Wolf Creek Home?

9/6/2022 (Permalink)

A sewer line is being replaced. We respond to water damage emergencies 24-hours a day in Lane County.

Wolf Creek residents and businesses can trust our local South Eugene and Florence team to clean and restore sewer backups “Like it never even happened.” Here is some information on the classifications of water damage from our website:

Category 1: “Clean Water”

This is water from a clean source, such as a broken clean water supply line or faucet.

  • Water from a clean source like a broken water line
  • If left untreated, it can degrade into category two or three

Category 2: “Gray Water”

Sources for category two water may include washing machine overflow; toilet overflow with some urine, but no feces or dishwasher overflow.

  • It May contain bacteria and viruses
  • It can quickly degrade into category three if left untreated

Category 3: “Black Water”

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Call Us Today!

When your sewer backs up in Wolf Creek and you need help, our local South Eugene and Florence team will clean and restore your damage quickly and efficiently. Call us today at 541-345-0115.

Franchises are independently owned and operated.

What Are Some of the Signs of Water Damage in Wolf Creek?

8/23/2022 (Permalink)

A large water spot is visible on a wall. We restore water damage 24-hours a day in Lane County.

Although this image looks like an ancient world map, it is actually a plaster wall with severe water damage! Wolf Creek residents and businesses have relied on our South Eugene and Florence team to mitigate and restore water quickly and efficiently.

Here are some ways you can tell if you have water damage in your home or business:

  • Dark or wet spots on the walls or ceiling
  • Wet areas or water pooling on the floor
  • Flaking, cracking, or bubbling paint or drywall
  • Hearing the sound of running water that you can’t place
  • Hearing the sound of dripping water that you can’t locate
  • Visible dripping water you can see but dripping where it should not be
  • Significant increase in your water bill for no known reason
  • Strong, damp, musky odors
  • Visible mold growing 

Water Damage Restoration Process

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Call Us Today!

Water damage can happen at any time. When you have a water damage emergency in your Wolf Creek home or commercial business, our local South Eugene and Florence team is Here to Help. ® Call us today at 541-345-0115.

Franchises are independently owned and operated.

What Can I Do While Waiting For Help to Arrive When I Have a Water Damage Emergency in Wolf Creek?

6/7/2022 (Permalink)

Clothes are hanging above a flooded floor. We respond to water damage emergencies 24-hours a day in Lane County!

Our South Eugene and Florence team is on call 24-hours a day to assist Wolf Creek homes and businesses with water damage emergencies. Here are some tips from our website on things to do and NOT to do while waiting for help to arrive:

What To Do After Flooding

  • Remove excess water by mopping and blotting
  • Wipe excess water from wood furniture after removal of lamps and tabletop items
  • Remove and prop wet upholstery and cushions
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting
  • Turn air conditioning on for maximum drying in summer
  • Remove colored rugs from wet carpeting
  • Remove art objects to a safe, dry place
  • Gather loose items from floors

What NOT To Do After Flooding

  • Don't leave wet fabrics in place
  • Hang furs and leather goods
  • Don't leave books, magazines, or other colored items on wet carpets or floors
  • Don't use your household vacuum to remove water
  • Don't use television or other household appliances
  • Don't turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging

Call Us Today!

When your Wolf Creek home or commercial business has a water damage emergency, our local South Eugene and Florence team is Here to Help.® We'll restore your water damage "Like it never even happened." Call us today at 541-345-0115.

Franchises are independently owned and operated.

Rain Gutters Causing Water Damage to My Eugene Home?

5/4/2022 (Permalink)

Clogged rain gutters are shown. We respond to water damage emergencies 24-hours a day in Lane County.

There are many ways water can damage a structure, including clogged rain gutters. Make sure your rain gutters are free of debris and the water is draining away from the home. Although every water damage situation will vary, our South Eugene and Florence team uses the same comprehensive process for addressing water damage:

Step 1 - Emergency Contact

Step 2 - Inspection and Water Damage Assessment

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

Step 3 - Water Removal / Water Extraction

We use powerful pumps and vacuum units to remove hundreds or thousands of gallons from your property quickly. This helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.

Step 5 - Cleaning and Sanitizing

We clean all of the restorable items and structures damaged by the water. Our professionals are trained to provide sanitizing treatments, remove odors, and deodorize your property.

Step 6 - Restoration

Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or major repairs, such as the reconstruction of various areas or rooms in a home or business.

Call Us Today!

When your Eugene home or commercial business has water damage, our local South Eugene and Florence team is Here to Help.® Call us today at 541-345-0115.

Franchises are independently owned and operated.

Washing Machine Washout in Eugene?

5/3/2022 (Permalink)

A washing machine is shown. We are trusted leaders in water damage restoration in Eugene.

Washing Machine Maintenance Tips for Eugene.

Did you know that supply line failure is one of the top causes of water damage involving a washing machine? SERVPRO of South Eugene / Florence has seen the damage a burst supply line can do. Here are some washing machine supply line maintenance tips:

Conduct monthly inspections of the hot and cold washing machine supply lines.

  • Look for signs the supply hose may be ready to fail—blisters in the hose, worn tubing, stress cracks, or a loose connection
  • Replace the supply hose with a reinforced steel braided hose if it shows any sign of wear
  • Tighten the connection if it feels loose. The most common site of failure is near the connection where the hose bends.
  • Replace supply hoses every five years, even if there is no obvious deterioration or wear
  • Some signs of deterioration may occur from the inside out and may not be visible until it is too late
  • When replacing washing machine supply hoses, always choose a reinforced steel braided hose over the traditional un-reinforced rubber hose. These hoses will last longer and are far less likely to result in a catastrophic water loss.

Call Us!

When you have a water damage emergency, SERVPRO of South Eugene / Florence is ready to respond 24-hours a day.  

Severe Water Damage in Minutes in Florence?

4/13/2022 (Permalink)

An hourglass is shown. We are leaders in water cleanup and restoration services in Lane County.

Our South Eugene and Florence team witnesses firsthand the damage water can cause to a home or commercial business in a short amount of time. Here is a water damage timeline from our website describing the damage water can do within minutes to one week:

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

  • Drywall begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week:

  • Mold and mildew may grow and spread
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

Call Us Today!

When you have water damage in your Florence home or commercial business, our local South Eugene and Florence team will restore the damage, “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Categories

Archived Posts