Recent Posts

Wildfire Preparation Communication Alerts for Eugene Families?

7/16/2024 (Permalink)

A wildfire burns out of control in a wooded area. We respond to fire damage emergencies 24/7 in Lane County.

Our South Eugene and Florence teams are trained and certified to restore wildfire damage. Wildfire season runs from May to October, so the State of Oregon website urges residents to be prepared for wildfire, including receiving alerts about wildfires from federal and state agencies. Here are their links and suggestions:

Be Informed

  • Download the FEMA app. Get weather alerts from the National Weather Service for up to five different locations anywhere in the United States.
  • Sign up for FEMA text messages to get updates from FEMA (standard message and data rates apply).

Here are basic commands to get started:

  • To sign up to get preparedness tips: text PREPARE to 43362.
  • To search for open shelters (for disaster survivors): text SHELTER and a ZIP code to 43362.
  • To get a list of all keywords you can subscribe to: text LIST to 43362.
  • To unsubscribe (at any time): text STOP to 43362.
  • Before a disaster, follow local government on social media to stay up-to-date with official information before, during and after a disaster. Sign up for Twitter alerts from trusted government agencies to get notified when critical information goes out.

Call Us Today!

When your home or commercial business in Eugene is damaged by wildfire, our local South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Washing Machine Malfunction Causes Water Damage Emergency in Florence?

7/9/2024 (Permalink)

Suds and water from a leaking washing machine flood the laundry room floor. We are a top choice for water damage restoration services in Lane County.

Our South Eugene and Florence teams are on call and ready to respond to water damage emergencies 24 hours a day. Washing machines, while essential for daily household chores, are a leading cause of water damage in homes.

Common issues such as burst hoses, faulty connections, and overloading can result in significant water leaks and flooding. A malfunctioning washing machine can release large amounts of water in a short period, quickly inundating floors and seeping into walls and subflooring.

The water damage caused by washing machines can be extensive. Leaks can ruin carpets, warp hardwood floors, and damage the structural integrity of walls and cabinets. If not addressed promptly, the excess moisture can lead to mold growth which may require costly remediation. Additionally, the continuous operation of a leaking washing machine can drive up water bills and waste a substantial amount of water.

To prevent water damage, homeowners should regularly inspect washing machine hoses and connections for signs of wear and tear. Replacing rubber hoses with more durable stainless steel braided hoses can reduce the risk of bursts. Also, ensuring the washing machine is properly balanced and not overloaded can help prevent excessive strain on the appliance and its components. By staying vigilant and performing regular maintenance, homeowners can avoid the headaches and expenses of washing machine-related water damage.

Call Us Today!

When your Florence home or commercial business has a water damage emergency, our local South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Wolf Creek Residents Practice Firework Safety on July 4th?

7/1/2024 (Permalink)

A little girl holding a sparkler is shown. We are leaders in fire damage restoration services in Lane County.

Our local South Eugene and Florence teams wish everyone in Lane County a Happy 4th of July! In 2022, the Eugene City Council banned the use of fireworks due to the fire damage they impose on people and pets, making it unlawful to:

  • Sell, use, light, detonate or display any “consumer” fireworks anywhere in the city at any time
  • Use, light detonate or display any “display” fireworks anywhere in the city at any time except July 3 through July 5, unless specifically authorized by the City Manager or designee.

The City of Eugene allows some fireworks for consumer use and a list is provided on their website. If you do use fireworks at home, here are some safety tips for using them safely:

  • Choose a place to light them that is away from buildings and flammable materials like grasses and dry leaves.
  • Keep a bucket of water or a hose nearby for emergencies.
  • Douse all expended fireworks with water to prevent trash fires.
  • Never relight a “dud.” Soak it in water and throw it away.
  • Supervise any activity involving fireworks.

There are many opportunities to enjoy public fireworks displays, including Springfield's Light of Liberty event, the Eugene Emeralds Baseball game, the Eugene Pro Rodeo, the Cottage Grove Speedway, Creswell and Historic Old Town Florence.

Call Us Today!

When your Wolf Creek home or commercial business suffers damage for a fire, our local South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Why Do Florence Residents Rely On Us For Flooding Emergencies?

6/25/2024 (Permalink)

Water spreads across a floor in a home. We are a top choice for water damage restoration services in Lane County.

Our local South Eugene and Florence teams have been restoring flood damage in Florence for many years. Residents and businesses know they can rely on us when they have a water damage emergency. Water is invasive and can cause significant damage in a short period of time when not mitigated quickly.

Highly Trained Team

All of our employees are equipped with the knowledge to restore your property damage. Our Professionals study Institute of Inspection Cleaning and Restoration Certification (IICRC) standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses

Advanced Technology and Techniques

We follow IICRC standards that utilize the field of psychometry, which involves the manipulation or temperature and relative humidity to rapidly remove moisture and dry the affected areas completely.

Additionally, we use powerful, industrial-grade water extraction equipment to remove the bulk of the water quickly, minimizing the chances for secondary damage and more expensive and time-consuming repairs.

Faster to Any Size Disaster™

Our technicians are on call and ready to respond to your emergency day and night, 365 days a year. We begin the mitigation process as soon as we arrive. Our immediate response reduces the chances for further damage and increased restoration costs.

Call Us Today!

When your home or commercial business in Florence has a flood damage emergency, our local South Eugene and Florence teams are always Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Toaster Fire Causes Smoke and Soot Damage in Wolf Creek Home?

6/18/2024 (Permalink)

A burnt toaster is shown. We restore fire, smoke, and soot damage in Lane County “Like it never even happened.”

Our local South Eugene and Florence teams are trusted leaders in fire damage restoration services in Wolf Creek. We have the training, equipment, and experience to restore fire, smoke, and soot damage, no matter how extensive the damage is. A toaster catching fire can quickly escalate, leading to soot and smoke damage in several ways.

First, as the toaster ignites, flames may spread to nearby surfaces, such as kitchen cabinets or curtains, depositing soot as they burn. The intense heat generated can cause surrounding materials to scorch, releasing smoke particles into the air. These tiny particles can travel throughout the home, settling on walls, furniture, and other surfaces.

As the fire smolders, it produces thick smoke laden with harmful chemicals and particulate matter. This smoke can infiltrate porous materials like upholstery and carpets, leaving a lingering odor and discoloration behind. Additionally, smoke can seep into HVAC systems, spreading the damage to other areas of the house.

The cleanup process for soot and smoke damage can be extensive, requiring trained professionals to remove residue and deodorize affected areas. Moreover, the health hazards associated with inhaling smoke particles make prompt remediation essential to ensure the safety of occupants.

Call Us Today!

When your Wolf Creek home or commercial business needs fire damage restoration services, our local South Eugene and Florence teams are Here to Help® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

How Are Hidden Water Leaks Detected in Eugene Homes?

6/11/2024 (Permalink)

A technician uses an infrared camera to detect heat loss, an indicator of a water leak. We restore water damage in Lane County “Like it never even happened.”

Our local South Eugene and Florence teams are leaders in water damage restoration services in Eugene. Hidden water damage can be elusive, often lurking behind walls, floors, or other inaccessible home areas. However, technology has provided advanced tools and methods for detecting and locating hidden water damage with greater precision and efficiency.

One commonly used technology for detecting hidden water damage is thermal imaging, also known as infrared thermography. Thermal cameras can detect temperature variations caused by moisture, allowing professionals to identify potential water intrusion points behind walls or ceilings. Moisture areas typically appear cooler or warmer than surrounding dry materials, providing valuable clues for locating hidden leaks.

Another technology used for detecting hidden water damage is moisture meters. These devices measure the moisture content of building materials such as drywall, wood, or insulation. By assessing moisture levels in different home areas, moisture meters can pinpoint areas of hidden water damage and guide remediation efforts.

These technological advancements provide valuable tools for detecting and addressing hidden water damage promptly, helping homeowners mitigate further damage and prevent potential health hazards associated with mold and mildew growth.

Call Us Today!

When your home or commercial business in South Eugene has water damage from a broken pipe inside your wall, our local South Eugene and Florence teams are Here to Help® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

When Should I Use a Professional Mold Removal Service in Florence?

6/4/2024 (Permalink)

SERVPRO® technicians work to restore a mold outbreak in a home. We are leaders in mold damage restoration services in Lane County.

Our local South Eugene and Florence teams have the training, equipment, and experience to restore mold damage “Like it never even happened.” Using a professional mold removal service in Florence is recommended in several situations:

Identifying the Source: A mold outbreak is often the symptom of a hidden water leak. Trained professionals use specialized equipment to locate the source of the excess moisture and will address the issue as part of the remediation process to minimize the chances of the mold returning once the restoration process is complete.

Extensive Mold Growth: If you discover widespread mold covering a significant area, professionals are best equipped to effectively remediate large-scale infestations safely.

Hidden Mold: Mold can thrive in inaccessible areas like behind walls or under flooring. Professionals have the tools and knowledge to effectively locate and address hidden mold growth, preventing further spread.

Structural Damage: Mold can weaken wood and drywall, compromising your home's integrity. If mold has caused visible damage, professionals can assess and address structural concerns.

Recurring Mold Problems: If you've attempted DIY mold removal without success, professionals can identify underlying issues and implement effective solutions to prevent future growth.

Hiring a professional mold removal service ensures thorough and effective remediation, addressing extensive growth, hidden mold, structural damage, and recurring problems.

Call Us Today!

When your Florence home or commercial business has a mold outbreak, our local South Eugene and Florence teams are Here to Help® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Rare Summer Hailstorm Damages Homes in Florence, Oregon?

5/28/2024 (Permalink)

A person holds hailstones in their hand. We respond to storm damage emergencies 24 hours a day in Lane County.

Our local South Eugene and Florence teams are leaders in storm damage restoration services. Hailstorms in Florence, Oregon, during the summer months, are relatively rare compared to other regions, but they can still occur under certain weather conditions. Typically, hailstorms in Florence are associated with the following specific atmospheric dynamics.

Convective Thunderstorms: Though less common in the Pacific Northwest than in other parts of the country, Convective thunderstorms can still develop during the summer months in Florence. These storms arise from the heating of the land, which creates instability in the atmosphere. Updrafts within these storms can carry raindrops to higher, colder altitudes, where they freeze and form hailstones. These hailstones can grow large enough to fall to the ground if conditions are conducive.

Cold Fronts and Atmospheric Instability: Occasionally, the passage of a cold front or the presence of an upper-level disturbance can create atmospheric instability, leading to the development of thunderstorms capable of producing hail. These systems may bring cooler air masses into contact with warm, moist air near the surface, setting the stage for hail formation within thunderstorms.

Localized Severe Weather Events: While not exclusive to summer, localized severe weather events such as supercell thunderstorms can occur in Florence under certain conditions. These powerful, rotating thunderstorms have the potential to produce large hail, damaging winds, and even tornadoes.

Call Us Today!

When your Florence home or commercial business suffers storm damage, our local South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Tips for Keeping Your Home Safe During a Wind Advisory in Wolf Creek, Oregon?

5/21/2024 (Permalink)

A sign reads “Wind Advisory.” We restore wind damage “Like it never even happened” in Lane County.

Our local South Eugene and Florence teams are trained and certified to restore wind damage. Living in Wolf Creek, Oregon, means preparing for the occasional wind advisory. Here are some steps to safeguard your property:

Secure Loose Items: Wind can turn seemingly harmless objects into projectiles. Secure outdoor furniture, decorations, and anything else that could potentially cause damage if picked up by strong gusts.

Trim Trees and Branches: Weak or overhanging branches can break off during high winds, threatening your home. Trim trees and remove dead branches that could fall onto your property.

Reinforce Doors and Windows: Ensure all doors and windows are adequately sealed and reinforced. Consider installing storm shutters or boarding up windows if necessary, especially for particularly vulnerable areas.

Check Roofing and Gutters: Inspect your roof for any loose or damaged shingles and repair them promptly. Clean out gutters to prevent clogging, which could lead to water damage during heavy rain accompanying the wind.

Emergency Preparedness: Have an emergency kit readily available, including essential supplies such as food, water, flashlights, batteries, and a first aid kit.

Call Us Today!

When your Wolf Creek home or commercial business sustains wind damage, our local South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.

Garbage Disposal Malfunctions and Starts Fire in Florence Home?

5/14/2024 (Permalink)

A person installs a new garbage disposal in a home. We are leaders in water damage restoration services in Lane County.

Our local South Eugene and Florence teams restore water damage resulting from failed appliances every year in Lane County. While convenient, a household garbage disposal can cause damage to a home if it is not used or maintained properly.

One common issue is clogs, which can occur if inappropriate items like fibrous foods, bones, or grease are disposed of, leading to blockages in the drain pipes. These blockages can cause water to back up into the sink, potentially resulting in overflow and water damage to cabinets, flooring, and surrounding areas.

Additionally, garbage disposals can develop leaks over time due to worn seals, loose connections, or corrosion. These leaks may go unnoticed for some time, causing water to slowly drip or seep into the cabinet below, leading to mold growth, wood rot, and structural damage.

Improper use of garbage disposals, such as running them without enough water or overloading them with food waste, can also strain the motor and other components, leading to premature failure and costly repairs or replacement.

Regular maintenance, such as avoiding putting inappropriate items down the disposal, keeping it clean, and periodically checking for leaks or unusual noises, can help prevent these issues and mitigate the risk of property damage in the home.

Call Us!

When your home or commercial business in Florence has a water damage emergency from a leaking garbage disposal, our South Eugene and Florence teams are Here to Help. ® Call us today at 541-345-0115.

SERVPRO® franchises are independently owned and operated.