Recent Posts

Storm Readiness Plans for Eugene Businesses?

1/31/2023 (Permalink)

A portable, battery-operated radio is shown. We are leaders in commercial damage restoration in Lane County.

Our South Eugene and Florence teams respond to storm damage emergencies every winter in Eugene. Here are some tips from the National Weather Service for things you can do before winter and during a winter storm:

Before a Winter Storm Strikes

  • Enable wireless emergency alerts on your cell phone? 
  • Purchase a weather alert radio that broadcasts emergency alerts from the National Weather Service, preferably with a hand crank
  • Communicate the emergency preparedness plan to all employees
  • To help prevent freezing, keep the building’s internal thermostat always set to at least 55°F (12.8°C)? 
  • For small commercial properties, open cabinet doors and let all faucets drip during extremely cold weather to prevent water from freezing inside the pipes 
  • If you have self-regulating heating cables on your roof, ensure they are turned on before the event 
  • If you have services with contractors scheduled, follow up with them to confirm their services. This could be for snow removal or the delivery of a portable generator rental.
  • Ensure you have plenty of fuel for generators  

During a Storm

  • If the alarm system loses power while the building cannot be occupied, arrange for alternate security 
  • Update status of operations on:  
    • Emergency hotlines 
    • Intranet  
    • Website
  • Social media 
  • Designate times for key staff members to call into conference calls for situation overviews

Call Us Today!

When your Eugene business or home has storm damage, our South Eugene and Florence team is Here to Help. ® We’ll restore your damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Rainwater Catchment Systems Prevents Flooding in Wolf Creek?

1/24/2023 (Permalink)

Rain barrels catch water. We are trusted leaders in storm damage restoration in Lane County.

Our South Eugene and Florence teams are trained and certified to restore storm damage quickly and efficiently in Wolf Creek. Here are some suggestions from the Federal Emergency Management Agency for protecting exterior areas of your home from stormwater.

  • Install a rain barrel. A rain barrel is an alternative method for dealing with rainwater. Rain barrels are typically connected to gutter downspouts and collect the runoff from roofs. You can use this stored water for non-potable uses such as watering the lawn and gardens or washing your car.
  • Maintain proper water runoff and drainage. Routinely clean and maintain gutters, downspouts, and splash pads, so rainwater from your roof flows easily away from your home. Also, ensure that any nearby drainage ditches or storm drains are clear of debris and functioning properly.
  • Reduce impervious surfaces around your home. Water runs off concrete and asphalt almost immediately and can quickly exceed storm sewers' capacity quickly during heavy rains. Retaining and creating natural green space around your home can help reduce sewer overflows by reducing stormwater runoff. Consider options such as rain gardens, vegetated swales, or pervious pavements, which allow more water to be absorbed by the ground.

Call Us Today!

When your Wolf Creek home or business has storm damage, our South Eugene and Florence team is Here to Help. ® We'll restore your damage "Like it never even happened." Call us today at 541-345-0115.

Franchises are independently owned and operated.

How Often Should I Test the Smoke Detectors in my Florence Home?

1/17/2023 (Permalink)

A person tests a smoke detector. We are trusted leaders in fire damage restoration in Lane County.

Smoke alarms play a critical role in a home fire escape plan. When working, smoke alarms give early warnings of fire danger so people can get outside quickly. Our South Eugene and Florence teams respond to fire damage emergencies 24-hours a day in Florence and offer these smoke alarm safety tips from the National Fire Protection Association:

Smoke Alarm Safety
  • A closed door may slow the spread of smoke, heat, and fire. Install smoke alarms in every sleeping room and outside each separate sleeping area. Install alarms on every level of the home. 
  • Smoke alarms should be interconnected. When one sounds, they all sound. 
  • Large homes may need extra smoke alarms
  • Test your smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • Today's smoke alarms will be more technologically advanced to respond to a multitude of fire conditions yet mitigate false alarms
  • When a smoke alarm sounds, get outside and stay outside
  • Replace all smoke alarms in your home every ten years

Call Us Today!

When your Florence home or business has fire damage, our South Eugene and Florence team is Here to Help. ® We'll restore your damage "Like it never even happened." Call us today at 541-345-0115.

Franchises are independently owned and operated.

Are There Categories for Water Contamination in Wolf Creek?

1/10/2023 (Permalink)

Contaminated water is shown in a sink. We restore water damage 24-hours a day in Lane County.

Do you know there are three categories of water contamination? Our South Eugene and Florence teams have the specialized training, equipment, and protective gear required to clean and restore all levels of contaminated water. Here are the three categories of water contamination:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet.

  • Water from a clean source, like a broken water line
  • If left untreated, it can degrade into category two or three

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category two water may include washing machine overflow, toilet overflow with some urine but no feces, or dishwasher overflow.

  • It May contain bacteria and viruses
  • It can quickly degrade into category three if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category three water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Call Us Today!

When your Wolf  Creek home or business has water damage, our South Eugene and Florence team is Here to Help. ® We'll restore your damage "Like it never even happened." Call us today at 541-345-0115.

Franchises are independently owned and operated.

Home Inventory Lists Made Easy in Eugene?

1/3/2023 (Permalink)

A person takes pictures of clothes for a home inventory list. We restore property damage 24-hours a day in Lane County.

An up-to-date home inventory list makes processing fire and water damage insurance claims easier. Our South Eugene and Florence teams offer these tips from the Insurance Information Institute for generating a home inventory list.

  • Pick an easy spot to start – A contained area—like your small kitchen appliance cabinet, sporting equipment closet, or handbag shelf—is a great place to get started.
  • List recent purchases– Another way to start is with recent purchases—get into the inventory habit, and then tackle your older possessions.
  • Include the basic information – In general, describe each item you record, note where you bought it, the make and model, what you paid, and any other detail that might help if you need to make a claim.
  • Count clothing by general category (Jeans, shirts, etc.)
  • Record serial numbers
  • Check coverage on big-ticket items – Jewelry, art, and collectibles may have increased value and need special coverage separate from your standard homeowners insurance policy. While making your home inventory list, check with your agent to ensure you have adequate insurance for these items before a loss.
  • Don’t forget off-site items
  • Keep proof of value– Store sales receipts, purchase contracts, and appraisals with your list

Call Us Today!

When your Eugene home or commercial business has a property damage emergency, our South Eugene and Florence team is Here to Help. ® We’ll restore your damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

High Wind Advisory for Wolf Creek Community?

12/27/2022 (Permalink)

High winds bend a tree over. We restore commercial property damage 24-hours a day in Lane County.

Our South Eugene and Florence teams respond to commercial property damage emergencies every year in Wolf Creek. Here are some tips for minimizing the potential for wind damage from the Federal Emergency Management Agency (FEMA):

Trim or Remove Dead, Damaged, or Rotting Trees and Limbs

High winds can cause trees and branches to fall. Make sure any damaged trees on the property are trimmed or removed regularly. Your home should be at least a full-grown tree’s height away from the base of any tree, usually about 40 feet away.

Seal Cracks and Gaps

Prevent wind or water from coming in. Make sure caulking around windows and doors is in good shape and not cracked, broken, or missing. Fill all holes or gaps around pipes or wires that enter your building with a waterproof sealant.

Anchor Any Fuel Tanks and External Utility Links

If an external fuel tank or utilities are located outside, anchor or tie them down according to the ground anchor instructions. This will help reduce the risk of them overturning and sliding.

Call Us Today!

When your Wolf Creek commercial business or home has a property damage emergency, our South Eugene and Florence team will restore your commercial damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Lightning Safety Tips for Florence Families?

12/20/2022 (Permalink)

Lightning fills the night sky. We restore storm damage 24-hours a day in Lane County.

Our South Eugene and Florence teams respond to storm damage emergencies every year. We’ve experienced thousands of lightning strikes in the state this year, so here are some lighting safety tips from the National Oceanic and Atmospheric Administration:  

  • Avoid isolated tall trees, hilltops, utility poles, cell phone towers, cranes, large equipment, ladders, scaffolding, or rooftops
  • Avoid open areas, such as fields
  • Never lie flat on the ground
  • Retreat to dense areas of smaller trees that are surrounded by larger trees, or retreat to low-lying areas but watch for flooding
  • Avoid water, and immediately get out of and away from bodies of water
  • Avoid wiring, plumbing, and fencing. Stay away from all metal objects, equipment, and surfaces that can conduct electricity.
  • Do not shelter in sheds, pavilions, tents, or covered porches, as they do not provide adequate protection from lightning
  • Seek fully enclosed, substantial buildings with wiring and plumbing. Modern buildings’ interior wiring and plumbing will act as an earth ground.
  • A building is a safe shelter as long as you are not in contact with anything that can conduct electricity (e.g., electrical equipment or cords, plumbing fixtures, corded phones). Do not lean against concrete walls or floors (which may have metal bars inside).

Call Us Today!

When your home or business in Florence has a storm damage emergency, our South Eugene and Florence team will restore your damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Electrical Cord Fire in Florence Home?

12/13/2022 (Permalink)

A damaged electrical cord is shown. We restore fire damage 24-hours a day in Lane County.

Our South Eugene and Florence teams are trained and certified to restore fire damage by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Extension cords can cause fires, injuries, and even death when improperly used. Here are some extension cord safety tips from The Electrical Safety Foundation International (EFSI):

  • Do not overload extension cords or allow them to run through water or snow on the ground
  • Do not substitute extension cords for permanent wiring
  • Do not run through walls, doorways, ceilings, or floors
  • Do not use an extension cord for more than one appliance
  • Multiple plug outlets must be plugged directly into mounted electrical receptacles; they cannot be chained together
  • Make sure the extension cord or temporary power strip is rated for the products to be plugged in and is marked for either indoor or outdoor use
  • Never use a cord that feels hot or is damaged in any way
  • Never use three-prong plugs with outlets with only two slots for the plug. Do not cut off the ground pin to force a fit. Never force a plug into an outlet if it doesn’t fit.
  • Buy only cords approved by an independent testing laboratory, such as Underwriters Laboratories (UL), Intertek (ETL), or Canadian Standards Association (CSA)

Call Us Today!

When your home or business in Florence has a fire damage emergency, our South Eugene and Florence team will restore your damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

How Can I Prevent Water From Entering My Home in Wolf Creek?

12/6/2022 (Permalink)

A damaged roof shows missing shingles where water can enter the home. We restore water damage 24-hours a day in Lane County.

Our South Eugene and Florence teams respond to water damage calls throughout the year. There are many ways water can enter a home from outside the structure in Wolf Creek. Still, you can prevent water from entering your home by inspecting your home’s exterior for any place where water can enter the home and making repairs as needed.

  • Caulk and seal windows
  • Inspect the roof for missing and aging shingles
  • Check your rain gutters and remove any debris that may be clogging them
  • Check your downspouts and clear any clogs and make sure they are draining away from the house
  • Gutter guards are an excellent way to prevent clogs and water intrusion into the house
  • Check your sprinkler systems and make sure they are not spraying water into the structure and that water is not pooling around the home’s foundation
  • Make sure water drains away from the building.Water is invasive and will quickly find its way into a structure when water is allowed to pool around the foundation. After a storm, or when the ground is already saturated by rainwater, the water may enter the foundation wall through cracks.

Call Us Today!

When your home or commercial business in Wolf Creek has a water damage emergency, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.

Happy Mold Removal Customers in Eugene?

11/29/2022 (Permalink)

A person check marks the “happy face emoji” on an online review. We remediate mold damage 24-hours a day in Lane County.

When you discover mold growing in your Eugene home, fast action is necessary to ensure the mold does not spread to other areas of the structure. Our South Eugene and Florence teams are trained and certified to restore mold damage quickly and efficiently. Local and state laws may require a specific inspection and documentation protocol based on the size of the affected area. We will advise you on this process, providing guidance based on your unique situation.

Here are some testimonials from customers who benefitted from our mold removal services:


“We had some mold growing in the bathroom of our duplex and did not know what to do, but the team at South Eugene had the right tools and experience to remove it all.” Audra L. 

“The team came in every day on time to check up on the water damage and mold. Everything was so smooth, and if there were any problems, they would fix them. Definitely will be doing business with them if anything else happens! Thank you !!” Liz M.

“Thank you for the great work in restoring our home.” Sam T. 

Call Us Today!

Mols is a pervasive problem in Lane County. When your home or commercial business has a mold infestation, our South Eugene and Florence team will restore the damage “Like it never even happened.” Call us today at 541-345-0115.

Franchises are independently owned and operated.